Tas VPN1. Who We Are
TASVPN is operated by TAS Group LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States. Contact: [email protected]. TAS Group LLC acts as the controller/business responsible for personal information processed through TASVPN where applicable.
2. Our Privacy Principle
TASVPN is designed to minimize information about customers’ internet activity. TASVPN does not create advertising profiles based on VPN activity, does not sell personal information, and does not use VPN activity for targeted advertising.
3. Information TASVPN Does Not Log
- Websites you visit
- URLs you access
- Browsing history
- Destination IP-address history
- DNS query history
- Contents of VPN traffic
4. Account Information
When registering, TASVPN processes email address, username, securely hashed password and phone number. This information is used for account creation, authentication, security, customer communication and service administration.
5. Device Information
When devices are registered, TASVPN may process information necessary to identify and manage the device/profile, including device name, platform, device identifier, WireGuard public key and status where applicable.
To prevent repeated free trials and the evasion of account blocks, TASVPN compares a keyed one-way hash of the device identifier with those of earlier accounts. The hash is kept in the free-trial record after an account is deleted, and it cannot be turned back into the identifier.
6. VPN Connection Metadata
TASVPN processes limited connection metadata necessary for operating and protecting the service. This includes connection timestamp, disconnection timestamp, source IP address used to establish the VPN connection, TASVPN node/location, assigned internal/VPN IP information, uploaded byte total and downloaded byte total.
This information is used for operating VPN sessions, enforcing connection/device limits, troubleshooting, network capacity management, service security, detecting and investigating abuse, and responding appropriately to valid security or legal matters.
Ordinary user-linked VPN connection metadata is automatically deleted after 30 days on a rolling basis. A specific record may be preserved longer where reasonably necessary in connection with a documented security incident, fraud investigation, abuse case, legal obligation or legal claim.
7. DNS
TASVPN does not maintain customer DNS-query histories. VPN nodes may use TASVPN-controlled or third-party DNS resolvers. Limited DNS leak-test records may be retained for up to approximately 24 hours for diagnostic/security purposes, but TASVPN does not intentionally retain the customer's DNS-query history.
8. WireGuard Keys
WireGuard private keys are generated during device/profile provisioning, returned once to the applicable client and are not retained by TASVPN. The corresponding public key is retained while required to provide VPN connectivity.
9. Billing
TASVPN processes subscription plan, subscription status, transaction status, amounts, billing references, invoice information and Stripe identifiers. Stripe processes payment-card information. TASVPN does not store full card numbers or CVV values. Invoice/accounting records may be retained for seven years for accounting, tax, financial and legal purposes.
10. Support
When customers contact TASVPN, we may process contact information, ticket contents, troubleshooting information, correspondence, attachments, error information and relevant account/service information. Support tickets may remain after account deletion where required for support history, security, dispute, compliance or operational purposes. The direct account relationship is removed where the system supports such decoupling.
11. Communications
TASVPN uses Resend for transactional email and Telnyx for SMS/telephone messaging functions. Information necessary to deliver those communications may be processed by those providers.
12. Marketing
Marketing communications require opt-in. Every marketing email will provide an unsubscribe mechanism. Withdrawal from marketing does not prevent TASVPN from sending necessary transactional, security, billing or service communications.
13. Website Analytics
TASVPN currently does not use Google Analytics, Meta Pixel, behavioral tracking, session recording or advertising tracking on tasvpn.com. If that changes, this Privacy Policy and any required consent mechanisms must be updated before deployment.
14. Hosting
TASVPN currently uses infrastructure including Microsoft Azure and Oracle Cloud Infrastructure for VPN/service infrastructure. Personal information may consequently be processed in multiple countries.
15. Why We Process Information
Depending on applicable law and circumstances, processing may be necessary to perform the TASVPN service contract; operate and secure TASVPN; prevent fraud and abuse; comply with legal obligations; protect legitimate business/security interests; or act on consent, such as optional marketing.
16. Sharing
TASVPN may disclose necessary information to payment processors, email/SMS providers, infrastructure/cloud providers, professional advisers, authorities where legally required, and service providers necessary to operate TASVPN. TASVPN does not sell customers' personal information.
17. International Transfers
Because TAS Group LLC is based in the United States and TASVPN operates globally, personal information may be processed outside the customer's country. Where applicable law requires safeguards for international transfers, TASVPN will use appropriate legal mechanisms and contractual safeguards.
18. Account Deletion
Customers may delete their account through available self-service functionality. Account deletion removes the account itself together with customer-linked operational information such as active devices, sessions, VPN peers and credentials according to TASVPN's deletion process.
What survives deletion is limited and specific: a deletion record holding a one-way cryptographic hash of the email address (not the address itself), the account role, registration date, final plan name, lifetime payment total, and who deleted the account, when and why; invoices and accounting records; decoupled support records; limited fraud/compliance records; evidence in an active legal or security case; and records legally required to be retained. The email address, username, phone number and registration IP address are not kept in the deletion record.
Deleted information may also persist in encrypted database backups for up to 30 days after deletion, after which the backups containing it are themselves deleted.
19. Privacy Rights
Depending on where you live, applicable law may provide rights to access personal information, correct information, request deletion, restrict certain processing, object to certain processing, obtain portable information, withdraw consent and complain to an applicable supervisory authority. Requests may be submitted to [email protected]. TASVPN may need to verify identity before fulfilling a request.
20. Children
TASVPN consumer accounts are available only to people aged 18 or older. Registration requires age self-attestation.
21. Security
TASVPN uses administrative, technical and organizational safeguards designed to protect information. No internet service can guarantee absolute security.
22. Legal Requests
TASVPN reviews legal requests for validity, responds only where legally required, may challenge overbroad requests and provides only information it actually possesses.
23. Changes
Material changes to this Privacy Policy will be communicated where required.
24. Contact
TAS Group LLC
30 N Gould St Ste N, Sheridan, WY 82801, United States