Law Enforcement & Government Request Guidelines

Guidelines for governmental and legal requests

Effective date: August 25, 2026 · Operator: TAS Group LLC

1. TASVPN's Position

TASVPN respects legitimate legal process while protecting customer privacy. TASVPN does not voluntarily provide customer information merely because it is requested.

2. Request Requirements

  • Identify the requesting authority
  • Identify applicable legal authority
  • Identify the information requested
  • Specify relevant account/service identifiers
  • Specify applicable dates
  • Contain required signatures or authorization
  • Provide official contact information

3. Review Process

TASVPN will verify the request, review jurisdiction and scope, determine whether there is a legal obligation, challenge where appropriate, and disclose only legally required information that TASVPN actually possesses.

4. Data TASVPN Does Not Maintain

  • Browsing histories
  • Websites visited
  • URL histories
  • DNS-query histories
  • Destination-IP histories
  • VPN traffic contents

5. Emergency Requests

Emergency requests involving imminent risk of serious physical harm will be evaluated according to applicable law.

6. Preservation

Where TASVPN receives a legally valid preservation obligation, relevant information already possessed by TASVPN may be preserved as legally required. A preservation request does not enable TASVPN to recreate historical information that has already been deleted or was never collected.

7. Submission and Contact

Legal and government requests should be sent to [email protected] unless TASVPN publishes a dedicated legal-request address in the future.

TAS Group LLC

30 N Gould St Ste N, Sheridan, WY 82801, United States